FAQs

Shopping Process

How do I purchase items from the site?

To purchase items, simply click the ‘Add to Basket’ icon when you hover over an individual item or whilst viewing the product review.

Once you have finished shopping, you can view all of your items in ‘My Basket’ and proceed to checkout.

Is it possible to order items over the phone?

Yes. Items from the store can be purchased over the phone by calling our web order department team on 01582 839114.

What are the opening hours for the web order department?

Opening hours for web ordering are as follows:

· Monday – Friday: 8.00am – 5.00pm

· Saturday: 8.00am – 4.00pm