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Online and instore we're the Calor gas people and a whole lot more... We aim to dispatch all orders placed before 2pm on the same day.

FAQ's


Calor gas freezes in the winter. Is this true?

Both gases (Butane and Propane) are stored as a liquid under a slight pressure. The liquefied gas turns back into a vapour very easily and fills the space above the liquid within the cylinder. As the vapour is drawn off, the pressure drops slightly. The liquefied gas boils to maintain the pressure in the cylinder.

The rate at which the liquefied Butane boils and produces vapour falls with temperature until –10oC, when it stops. As it’s the vapour we need to burn, as it gets colder the kettle takes longer to boil.

Propane keeps producing vapour down to –42oC. It is not correct to say that Calor Gas freezes, as the temperature falls it does not boil as quickly.

The heat to make the liquefied gas boil comes through the cylinder wall from the outside air, so wrapping the cylinder up will not help; it will only insolate the cylinder and stop the heat getting in.

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What is the full and empty weight of a Calor gas cylinder?

All Calor gas cylinders have their empty weight (tare weight) mark on the silver disk placed under the cylinder valve. Each cylinder will have a slightly different weight even if it’s the same size. The gas in cylinders is sold by weight so you will need to add this to the tare weight.

For example this 4.5kg cylinder has a tare weight of 14 pounds and 12ozs, that is 6.63kg empty and therefore (6.63kg + 6kg) 12.63Kg full.


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How often do I need to replace flexible Hose?

Flexible hose should be replaced if it shows signs of deterioration such as cracking, bleaching or becoming brittle. They should also be replaced if they are older than five years, check the date stamp on the hose. The British Standard BS3212/2 should also be marked on the hose. If you cannot find one, replace it.

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How often should I replace a regulator?

Regulators should be checked for corrosion and deterioration annually and should be replaced after ten years; the date of manufacture can be found stamped into the brass-connecting nut or embossed on the body of the regulator.

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What is the difference between Calor Gas and Camping Gaz?

Nothing. Calor Gas Ltd and Camping Gaz are two separate companies that sell Butane in small blue cylinders, however Calor Gas only operates within the UK while Gaz operate worldwide. Calor Gas and Camping Gaz cylinders are not exchangeable.

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Taking cylinders abroad/availability of Calor abroad?

You can take Calor cylinders abroad but you will not be able to purchase them outside of the UK.

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If I have a problem, what do I do?

Please feel free to contact us with any queries or if you just need advice. Someone from our sales team will be able to take your phone call between 10 - 4pm Monday to Saturday. Alternatively you can email your question to us at any time. We'll aim to reply the same or next working day.

Email: sales@socal.co.uk
Phone 0044 (0) 2380 788 155

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